PRACTISING IPS SINCE 2003 - Supporting the next generation of IPS services
Phoenix WorksPhoenix WorksPhoenix Works
02089432637
info@phoenix-works.org
Phoenix WorksPhoenix WorksPhoenix Works
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Enhance Your IPS Services Led by Paul Dorrington, we provide practical training,
coaching, engaging IPS events, and consultancy
to help you develop and sustain high-fidelity,
high-performing Individual Placement
and Support services. Book A Call
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About Us

A Commitment to Real-World Change

At the heart of our work is a deep commitment to transforming IPS services through expert training, coaching, mentoring, and consultancy. Led by Paul Dorrington—one of the UK's first IPS practitioners—our approach is rooted in real-world experience.

Unlike traditional IPS training, our support goes beyond the basics. We bring operational insight, team coaching, and tailored mentoring to help services build, embed, and sustain high-fidelity IPS delivery.

Drawing on his personal journey of overcoming mental health and addiction challenges, Paul brings a powerful, human touch to his work. His inspirational training style motivates teams and sparks the kind of cultural and systemic change needed for meaningful outcomes.

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Bespoke Support That Moves Beyond Theory

From frontline staff to team leaders, we offer tailored support that moves into real-world implementation that works.

Awards & Recognition

We are proud to be recognised both nationally and internationally for our dedication to providing high-quality, evidence-based mental health and vocational rehabilitation services. Our commitment to excellence in Individual Placement and Support (IPS), recovery-focused care, and innovation in mental health services has been acknowledged through multiple prestigious awards. These honours highlight the impact of our work, the strength of our partnerships, and the trust that the communities we serve place in us.

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2023 National IPS Grow Quality Mark Award

Recognised for high fidelity practice in Individual Placement and Support (IPS).

2022 NHS 20 Year Long Service Award

Celebrated for pioneering and implementing specialist mental health recovery and evidence-based vocational rehabilitation services, contributing to the national rollout of Individual Placement and Support (IPS).

International Coaching for A Cause Award 2019

Winner - Acknowledged for services to the mental health industry by The Coaching Academy, recognised by ACSTH, ILM, Association for Coaching, and CPD.

2024 National IPS Grow Quality Mark Award

Recognised for high fidelity practice in Individual Placement and Support (IPS).

2023 NHS Clinical Team of the Year Award

Highly Commended – For exceptional implementation of Individual Placement and Support (IPS) services in NHS psychiatric services.

2022 NHS People’s Choice Award

Highly Commended - Nominated by the public for exemplary services in the mental health, work, and well-being sector at South West London and St George’s NHS Mental Health Trust.

2019 NHS Chief Executive’s Leadership Award

Winner - Honoured for pioneering and implementing specialist Individual Placement and Support (IPS) services, furthering the rollout of national vocational rehabilitation and recovery-based speciality mental health services
Contact us

Ready to Elevate Your IPS Service?

Let’s discuss how we can tailor our support to your team’s unique needs. Book a free, no-obligation 30-minute call with Paul.

Get in touch

    Let’s explore how we can customise our IPS solutions to fit your team’s specific needs. Schedule a free, no-obligation 30-minute consultation with Paul today.
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    02089432637
    Testimonials

    We are very glad to get client review.

    Our clients’ experiences speak for themselves. We’re proud to support organisations both in the UK and internationally with tailored IPS solutions that truly make a difference.
    Paul displayed a professional and empathetic approach, achieving remarkable success helping people with severe and enduring mental health issues return to or retain employment. His leadership, interpersonal skills, and partnership working were key to the success of the service. He’s generous in sharing knowledge and passionate about enabling others to grow.
    “
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    Mrs Susan Hasler-Winter,

    Executive Coach & Former NHS Commissioner
    Paul Dorrington was one of the first to implement and pioneer the IPS model in NHS mental health services in London. He quite literally walks his talk — bringing both professional excellence and personal experience of recovery. Paul’s passion and results speak louder than words.
    “
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    Dr Rachel E. Perkins

    BA, MPhil, PhD, OBE
    Paul was instrumental in getting so many of my patients back into suitable employment, which was key to their recovery and stability. I could not recommend him highly enough.
    “
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    Dr Joanna Whitson,

    Consultant Psychiatrist
    Paul brings a truly client-centred, strengths-based approach. He’s knowledgeable, dedicated, and builds effective relationships with employers. His work has helped many people with severe and enduring mental health needs find meaningful employment and recovery.
    “
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    Mark Standing

    Senior Social Worker & Teaching Consultant
    Paul is an innovator and a leader in the field of Vocational Rehabilitation. His enthusiastic, can-do attitude gets incredible results. Employment, in my view, is just as important as any medication or therapy I can provide.
    “
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    Dr Jo Turner MBBS MRCPsych CBT Dip

    Consultant Psychiatrist
    After the Enhanced Employer Engagement Training (EEE), I noticed a huge change in my IPS team. The numbers speak for themselves — more employer visits, more time out in the community, and most importantly, a change in attitude and morale. They now enjoy meeting employers and have fun doing it! Within three months, my team placed 18 people in jobs.
    “
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    Henry Per Halvorsen,

    IPS Service Manager, Norway
    The EEE method has made my work as an IPS Job Specialist a lot more fun and playful — and the employer engagement part so much easier.
    “
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    Bærum IPS Team

    Norway
    Paul is very inspiring! I loved the mindset focused on playing, experimenting, and the lightness of it all — it made things feel less scary and risky. The atmosphere was great, with everyone contributing positive energy.
    “
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    Bærum IPS Team

    Norway
    The EEE offers a more holistic approach to employer engagement. It helped me overcome the mental barriers that can appear when approaching employers.
    “
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    Bærum IPS Team

    Norway
    I liked the mix of theory and exercises, and that we could practice in real life. I loved all the specific tips and hacks.
    “
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    Bærum IPS Team

    Norway
    I appreciated the insights on how to approach employers and build solid, long-term relationships.
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    Bærum IPS Team

    Norway
    I appreciated the tools from this course to use when job crafting. Loved the field mentoring and feedback.
    “
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    Bærum IPS Team

    Norway
    FAQ

    Common Questions About Our IPS Training

    Get answers to the most frequently asked questions about our expert training and consultancy services.
    What is Individual Placement and Support (IPS)?

    IPS is an evidence-based approach to supported employment that helps people with mental health conditions find and maintain competitive employment. It's based on eight core principles including zero exclusion, competitive employment focus, and rapid job search.

    How long does the Enhanced Employer Engagement (EEE) training take?

    The EEE training is typically delivered over 2-3 days, depending on your team's needs and existing knowledge. We also offer follow-up sessions and ongoing mentoring to ensure successful implementation.

    Do you provide training internationally?
    Yes, we work with organisations globally. We can deliver training in-person or virtually, and have experience working with teams across Europe, including Norway, Sweden, and other countries implementing IPS services.
    What makes Phoenix Works training different from other IPS training?

    Our training goes beyond theory to focus on real-world implementation. Paul brings lived experience of mental health challenges combined with 20+ years of IPS practice. We provide ongoing coaching and mentoring, not just one-off training sessions.

    Can you work with services that are just starting with IPS?

    Absolutely. We work with services at all stages - from those just beginning their IPS journey to established teams looking to improve their fidelity and outcomes. Our approach is tailored to your current level and specific needs.

    What kind of follow-up support do you provide?

    We offer various levels of ongoing support including team coaching sessions, individual mentoring for employment specialists, fidelity reviews, and strategic consultancy for service managers. Support can be provided in-person or remotely.

    What is the cost of training and consultancy?

    Costs vary depending on the type and duration of support needed. We offer everything from half-day workshops to comprehensive implementation packages. Contact us for a free consultation to discuss your needs and receive a tailored quote.